IT Support

Here at Teqex, we offer a wide range of IT Support services to help cover all of your IT systems.

Helping to ensure that it remains safe, reliable, and efficient whilst being used by your workforce and customers. Teqex’s support services are always delivered through a single point of contact which means that you deal with a single person who will have expertise and knowledge of your system.

Not to mention that they will get to know the main pain points of your system. We have a dedicated support and technical assistance team who are based at our offices in the UK.

With a dedicated account manager, we ensure that they are flexible and always innovative when it comes to any technical problems you are experiencing. We are able to work independently or if you have an in-house IT team, we can work with them to help keep your business running smoothly and at the best performance possible.

What's included with our IT Support Service?

24/7 Support & Guaranteed Response Times

Get around-the-clock assistance with guaranteed response times for swift issue resolution, ensuring uninterrupted IT support.

Dedicated Account Manager

Your personalised support experience includes a dedicated account manager with in-depth system knowledge for seamless assistance.

Tailored Contracts

Our flexible contracts are tailored to your unique business needs, providing cost-effective and scalable IT support solutions designed to adapt with your evolving requirements.

Free Site Surveys

Benefit from complimentary site surveys, providing strategic insights to enhance the efficiency and security of your IT infrastructure.

ADHOC Breakdown Recovery

Experience rapid resolution with our ADHOC breakdown recovery, minimising downtime during unplanned IT disruptions.

Full Managed Service ( On Request )

Opt for our comprehensive Full Managed Service to proactively manage and optimise your IT ecosystem, letting you focus on core business activities.

Want to work with us?

Account Setup made easy

Setting up an account with us is quick and straightforward, allowing you to start purchasing from our wide range of products & services in no time.

Personalised account management

Enjoy the convenience of a personalised account manager specific with knowledge within your sector, available to assist you with any questions or concerns throughout the buying process.

Multiple payment options

Choose from a variety of secure payment options, providing flexibility and convenience for your transactions.

“Professionalism, Quality, Responsiveness, Value.Who needs to get some additional IT kit? Well look no further than Dean Mason and his team at Teqex Ltd!! They’re absolutely amazing at what they do and their customer service is exceptional! We worked with them recently as we needed some new equipment for our new and future team members! His service was impeccable, friendly and fast and we’re extremely happy with all the new stuff!!”

Fresh Prospective Resourcing

Buyer – IT Reseller

“Teqex have always provided us with an amazing service, fast delivery and painless account management. Would highly recommend their products and services to anyone looking for a supplier of IT equipment.”

Muhammad Ibrahim

Buyer

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